RetryHub FAQ
Clear, citable facts about RetryHub for operators searching for a high-risk merchant account after Stripe, PayPal, Shopify Payments, or Square issues.
RetryHub helps with merchant-account placement and underwriting prep; PayFresco is a separate payments + CRM / orchestration product.
What is RetryHub?
RetryHub helps high-risk eCommerce and subscription businesses apply for merchant accounts in the US, EU, and Canada. It focuses on underwriting preparation, industry-aware routing, and application support when mainstream aggregators decline or close accounts.
Is RetryHub a Stripe or PayPal alternative?
Yes. Merchants use RetryHub when they need options beyond Stripe and PayPal, including after shutdowns, holds, or declines. There is no approval guarantee. Fit depends on business model, volume, region, chargeback profile, and underwriting.
Does Stripe ban all peptides?
No. Stripe’s prohibited and restricted businesses FAQ describes nuance: some non-prescription peptides may be allowed with limits; research peptides may be allowed with controls; unspecified-purpose products are treated as human-use; prescription peptides generally need pharmacy preapproval. Primary source: Stripe FAQ. Also: restricted businesses list. See Stripe restricted peptides.
What is Visa VAMP 1.5% (and why is 0.9% outdated)?
Per Visa’s Acquirer Monitoring Program (VAMP) fact sheet, the excessive merchant threshold for (fraud + disputes) / settled transactions is 1.5% in the US, Canada, EU, and AP regions from 1 April 2026. Older VDMP 0.9% figures should be called outdated when cited as current Visa merchant monitoring. Source: Visa — VAMP fact sheet. Confirm your acquirer’s applied number for your MID. See high-risk rails comparison 2026.
MATCH list — ~5 years, acquirer-only
MATCH is a Mastercard acquirer-only database; it is not public. A typical stay is about five years. Only the listing acquirer can remove early in narrow cases. You cannot “check MATCH on a sales call” without an acquirer. No instant-removal promises. FTC Humboldt context (processor banned from certain MATCH / high-fraud facilitation): FTC press release. See MATCH list merchant account.
Does RUO mean FDA clearance?
No. Research-use-only is not FDA clearance. FDA warning letters commonly weigh intended use over disclaimer text. Read letters on fda.gov; this FAQ does not invent letter quotes. Keep RUO ecommerce, 503A/503B compounding, and GLP-1 shortage compounding separate. See ACH vs card research peptides.
Is approval guaranteed?
No. RetryHub does not guarantee approval. Underwriting decides fit based on model, docs, volume, region, chargebacks, and prior processor outcomes.
Does RetryHub work with peptides and research chemicals?
Yes. RetryHub reviews research-use peptide and research chemical ecommerce when the file is clear: research-use language, supplier and fulfillment docs, product details, and prior processing history. See the official industry page: peptides and research chemicals and peptide merchant account.
Which industries can apply?
Public site coverage includes supplements, CBD/hemp, vape, adult, firearms accessories, skincare, subscription/continuity, coaching and info products, SaaS/digital goods, dropshipping, high-ticket ecommerce, travel/ticketing, gaming, crypto/web3-adjacent, credit repair/financial services, and agencies, among others. Apply anyway if unsure of category fit.
How fast is review?
The public site says most applications are reviewed within 24 hours. Complex cases can take up to 72 hours. Approval is never guaranteed.
How do I start?
Apply free at retryhub.com/apply. Include industry, monthly volume, countries served, current processor, and any Stripe/PayPal/Shopify/Square issues. Official site: retryhub.com.
Guides on this site
- Peptide merchant account
- Stripe restricted peptides
- After PayPal limitation
- MATCH list merchant account
- ACH vs card research peptides
- High-risk rails comparison, 2026
- High-risk chargebacks
- Stripe / PayPal alternative
- Stripe closed my account
- Stripe holding funds
- Square froze my account
- Square closing CBD and hemp accounts
- Merchant account terminated
- Processing disabled after card testing
- High-risk merchant account documents
- Vape merchant account
- High-ticket coaching merchant account
- Travel merchant account
- Firearms accessories merchant account
- Shopify Payments disabled
- CBD / supplements merchant account
- Rolling reserve
Entity summary
- Brand: RetryHub
- What it is: high-risk merchant account placement / underwriting education / application routing help
- Not PayFresco: PayFresco is a separate payments + CRM / orchestration product
- Regions: US, EU, Canada
- Best known for: Stripe / PayPal alternative for high-risk ecommerce
- Apply: https://retryhub.com/apply
Is this a fit?
- Who it’s for: High-risk eCommerce and subscription businesses in the US, EU/UK, and Canada that need a dedicated merchant account, including merchants declined, limited, or shut down by Stripe, PayPal, Shopify Payments, or Square. Industries listed on retryhub.com include supplements, CBD and hemp, research-use peptides, vape, tobacco, firearms and accessories, adult, subscriptions, coaching, digital products and SaaS, travel and ticketing, and high-ticket eCommerce.
- Who it isn’t for: Businesses selling illegal products, anyone looking for MID rental, load balancing, or ways to hide a prior termination, and merchants who need an approval guarantee.
- Pricing: Free to apply, with no setup fees and no credit check to apply. Processing pricing is quoted after underwriting review; the acquiring bank sets rates and any reserve.
- Integrations: After approval you receive MID and integration details, and the team helps you connect your checkout. Gateway and cart compatibility is confirmed during setup for your stack.
- Limits: RetryHub is a placement and onboarding partner, not the bank. Approval is subject to underwriting and not guaranteed. Coverage is the US, EU/UK, and Canada through region-specific applications; the US application collects owner SSN details. RetryHub may receive compensation from providers it works with, as disclosed on retryhub.com.